USB2514BI-AEZG-TR USB Hub Not Detected_ Here’s What You Need to Know

USB2514BI-AEZG -TR USB Hub Not Detected? Here’s What You Need to Know

USB2514BI-AEZG-TR USB Hub Not Detected? Here’s What You Need to Know

If you’re experiencing issues where the USB2514BI-AEZG-TR USB hub is not being detected, it can be frustrating, especially if you rely on it for connecting multiple devices. Let’s walk through what could be causing the problem and how to solve it, step by step.

Possible Causes of the Issue

Driver Problems One of the most common reasons for a USB hub not being detected is a problem with the Drivers . The USB hub might not be recognized by the system if the Drivers are outdated, corrupted, or not installed properly.

Power Supply Issues The USB hub may not be receiving enough power to operate correctly. If the power source is insufficient or faulty, the USB hub might not be able to detect the connected devices.

Faulty USB Port or Cable If the USB port or the cable used to connect the USB hub to the computer is damaged, the hub won’t function properly.

USB Port Configuration Settings Sometimes, incorrect settings in the system’s BIOS/UEFI or operating system can cause USB ports to be disabled or improperly configured.

Conflict with Other Devices A conflict with other USB devices or drivers can cause the system to not detect the USB hub. This is often the case when there’s a system resource conflict.

Hardware Failure If none of the above reasons apply, there could be an issue with the hardware itself, either the USB2514BI-AEZG-TR chip or the connected components could be defective.

Step-by-Step Troubleshooting Guide

Step 1: Check Power Supply

Ensure that the USB hub is properly powered. If it's a self-powered USB hub, make sure the power adapter is working and connected correctly. If it’s a bus-powered hub, try connecting it to another USB port on your computer to rule out power issues.

Step 2: Inspect the USB Cable and Port

Examine the USB cable for visible damage or wear. Swap it out with a known working cable and try plugging it into another USB port on your computer.

Test with another USB port: Try a different USB port on your computer to eliminate the possibility of a faulty port. Test with another device: Plug a known working USB device (e.g., a flash drive or keyboard) into the hub to confirm that the hub itself is faulty. Step 3: Update or Reinstall Drivers

Outdated or corrupted drivers could prevent the USB hub from being detected. Here’s how to update or reinstall drivers:

Open Device Manager: Right-click the Start menu and select Device Manager. Find the USB hub: Expand the Universal Serial Bus controllers section, and look for the USB2514BI-AEZG-TR or any Unknown Device entries. Update Driver: Right-click on the device and select Update Driver. Choose Search automatically for updated driver software and let Windows find the latest driver. Reinstall the Driver: If updating doesn’t work, right-click on the device and select Uninstall device. After the uninstallation is complete, restart your computer, and Windows should automatically reinstall the driver. Step 4: Check BIOS/UEFI Settings

Sometimes USB ports are disabled in the BIOS/UEFI settings. Here’s how to check:

Enter BIOS/UEFI: Restart your computer and press the necessary key (usually F2, Del, or Esc) to enter the BIOS/UEFI setup. Locate USB Settings: Find the USB Configuration or Advanced Settings section. Enable USB Ports: Ensure that all USB ports are enabled. Save the changes and exit the BIOS/UEFI. Step 5: Disable USB Selective Suspend

USB Selective Suspend is a power-saving feature in Windows that can sometimes interfere with USB hubs. Disable it by following these steps:

Open Power Options: Right-click the Start menu and select Power Options. Change Plan Settings: Click on Change plan settings next to your current power plan. Advanced Power Settings: Click on Change advanced power settings. Disable Selective Suspend: Find and expand USB settings. Expand USB selective suspend setting, and set it to Disabled. Click Apply and then OK. Step 6: Test in Safe Mode

Booting your computer into Safe Mode can help rule out conflicts with other software or drivers. To boot in Safe Mode:

Restart your computer. As it starts, press F8 (or the necessary key for your system) to open the Advanced Boot Options. Select Safe Mode and press Enter. Once in Safe Mode, check if the USB hub is detected. Step 7: Check for Conflicts with Other Devices

If there are other USB devices connected, try disconnecting them and then reconnecting only the USB hub. Sometimes, a conflict between devices can cause one of them to not be detected properly.

Step 8: Test the USB Hub on Another Computer

To rule out hardware failure, try connecting the USB2514BI-AEZG-TR hub to another computer. If it works, the issue is likely with your computer’s hardware or software configuration. If it still doesn’t work, the hub might be defective and need to be replaced.

Conclusion

By following this step-by-step guide, you should be able to diagnose and solve the issue of your USB2514BI-AEZG-TR USB hub not being detected. Start with the simple fixes like checking cables and power supply, and move on to driver updates or BIOS/UEFI settings if needed. If the problem persists, there may be a hardware issue that requires further attention or replacement of the USB hub.

Let me know if you need any further assistance!